1. Who We Are
SawFleet.com (“SawFleet,” “we,” “us,” or “our”) operates a business-to-business online platform that connects tree service companies, grapple saw operators, equipment providers, and related service professionals with customers and project opportunities.
Our website address is: https://www.SawFleet.com
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and related services (collectively, the “Platform”).
By accessing or using the Platform, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information in several ways depending on how you interact with the Platform.
A. Information You Provide Directly
We may collect:
• Name
• Business name
• Email address
• Phone number
• Mailing address
• Billing and payment information
• Account login credentials
• Equipment listings and operator profiles
• Job postings and project details
• Communications sent through forms, chat, or support requests
• Any other information you voluntarily submit
B. Account & Profile Information
If you register for an account, we store the information you include in your profile. You may update or correct your profile at any time.
C. Automatically Collected Information
When you access the Platform, we may automatically collect:
• IP address
• Browser type and device information
• Operating system
• Access times and usage data
• Pages viewed and interaction data
• Referring website addresses
• Geographic region (approximate location)
This information helps us operate, secure, and improve the Platform.
D. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Enable account login functionality
• Remember user preferences
• Analyze site traffic and performance
• Improve user experience
• Support marketing and advertising efforts
You may control cookies through your browser settings; however, disabling them may affect site functionality.
3. User-Generated Content
If you post listings, profiles, reviews, comments, photos, videos, or other content on the Platform:
• The information may be publicly visible
• Other users may view, copy, or share it
• We cannot control how third parties use public content
You should avoid uploading sensitive personal information or media containing embedded location metadata.
4. How We Use Your Information
We use collected information to:
• Provide and operate the Platform
• Create and manage user accounts
• Facilitate marketplace transactions – future phase
• Process payments
• Display operator and equipment listings
• Match users with relevant services
• Communicate about platform updates and support matters
• Improve user experience and platform performance
• Detect, prevent, and investigate fraud or misuse
• Comply with legal obligations
• Enforce our Terms of Service
We may also use information in aggregated, anonymized formats for analytics and business insights.
5. How We Share Information
We do not sell personal information.
We may share information with:
A. Other Users
Business profile information, equipment listings, and contact details may be visible to users as part of marketplace functionality.
B. Service Providers
We may share data with trusted vendors who support our operations, including:
• Payment processors
• Hosting providers
• Analytics providers
• Customer support tools
• Email and communication platforms
• Fraud detection and security services
These providers are contractually required to safeguard information.
C. Legal & Compliance
We may disclose information when required to:
• Comply with laws or legal processes
• Respond to lawful government requests
• Protect our rights or property
• Prevent fraud or platform abuse
• Protect the safety of users or the public
D. Business Transfers
If SawFleet is involved in a merger, acquisition, asset sale, financing, or bankruptcy, user information may be transferred as part of that transaction.
6. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
User accounts may be deleted upon request, subject to required recordkeeping obligations.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.
However, no online platform can guarantee absolute security.
8. Your Privacy Rights
Depending on your U.S. state of residence (including California, Texas, Colorado, Virginia, Connecticut, Utah, and others), you may have the right to:
• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Obtain a portable copy of your data
• Opt out of targeted advertising
• Limit certain data processing activities
• Opt out of the sale or sharing of personal data (SawFleet does not sell data)
To exercise these rights, contact us at:
We may verify your identity before processing requests.
9. Children’s Privacy
SawFleet is intended for business users and individuals age 18 or older. We do not knowingly collect personal information from children under 13.
10. Third-Party Services & Embedded Content
The Platform may contain links to third-party websites or embedded services (videos, maps, tools, etc.). These third parties operate independently and have their own privacy policies.
SawFleet is not responsible for third-party data practices.
11. Marketing Communications
Users may receive service-related communications and, where permitted by law, marketing communications.
You may opt out of promotional emails by using the unsubscribe link included in emails.
12. International Users
SawFleet currently operates only within the United States. If you access the Platform from outside the U.S., you consent to the transfer and processing of information in the United States.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective upon posting. Continued use of the Platform constitutes acceptance of the updated policy.
14. Contact Information
For privacy-related inquiries, contact:
SawFleet Privacy Office
Email: [email protected]
Website: https://www.sawfleet.com